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Privacy Policy

Privacy

Last updated: October 6, 2026

Overview

Car Dealer Tracker helps dealers manage inventory, expenses, sales, clients, team access, reports, subscriptions, and cloud sync. This policy explains what information is processed when you use the app and website.

Information you provide

The app may store the business records you enter, including vehicles, vehicle photos, expenses, sales, clients, debts, account records, parts inventory, team members, report settings, and account profile details.

Account, sync, and subscription data

When you create an account or use cloud sync, account and dealership data is processed through Supabase so your records can sync between your devices and authorized team members. For web purchases, Paddle processes checkout and may provide billing email, customer, transaction, subscription, tax, receipt, renewal, cancellation, dispute, and refund information. RevenueCat receives the verified purchase identifier and Supabase account UUID to synchronize Pro access. App-store purchases are processed by the relevant store and RevenueCat.

Analytics and diagnostics

We may use privacy-focused analytics, attribution, crash diagnostics, and masked session diagnostics to understand app installs, onboarding, errors, broken flows, and subscription performance. Diagnostic tools may collect device, app version, country or region, event names, and technical metadata. Text inputs and images are intended to be masked for session diagnostics.

No tracking

Car Dealer Tracker does not track you across other companies' apps and websites, does not use the device advertising identifier (IDFA or Google advertising ID), and does not share your data with data brokers or advertising networks. To see whether an App Store search ad led to an install, the iOS app may use Apple's AdServices attribution, which works without the advertising identifier; RevenueCat links that result to purchases. iOS versions before 2.5.0 also sent app-open events to Meta for ad measurement.

AI assistant and AI features

The in-app assistant, Dealer Doctor insights, and document scanning are optional. When you use them, the text you type, your voice recording, the photos you attach, and the dealership records needed for the request (for example the vehicles, accounts, clients, and amounts it concerns) are sent from our server to these AI service providers:

  • DeepSeek processes text requests, photos, and records to understand the request, prepare the changes you asked for, and write insights.
  • OpenRouter routes voice recordings to Microsoft MAI-Transcribe, which converts speech to text.

The app asks for microphone access before the first recording and records only after you tap the microphone. Voice recordings are used only to produce text and are not stored by Car Dealer Tracker. The text of assistant conversations and the changes the assistant made are kept with your dealership records, so you can review them and undo a change within 30 days, and are deleted together with your account. By default the assistant shows every change for your confirmation before it is saved. We do not sell this data or use it for advertising, and every other feature works without the AI features.

Connected AI assistants (MCP)

You can connect an AI assistant such as ChatGPT, Claude, Gemini, Cursor or Claude Code to Car Dealer Tracker through our MCP connector. A connected assistant can read the dealership records your team role allows: vehicles, inventory totals, sales including buyer names, expenses, debts including counterparty names, account balances, and the notes on those records. If controlled writes are enabled for your dealership, it can also prepare vehicle and expense changes, which are applied only after you confirm them. Records are sent only when the assistant calls a tool for your request, and the assistant's provider then processes them under its own terms and privacy policy.

Connections use OAuth. We store each connection — the assistant's name and redirect address, hashed access and refresh tokens, the granted scope, and when it was created, last used and revoked — but not your conversations with the assistant. You can disconnect any assistant in Account → AI Integrations, and connection records are deleted with your account. We do not sell this data or use it for advertising or model training. Technical details are on the MCP page.

How information is used

Information is used to provide the app, sync data, manage subscriptions, secure accounts, support team permissions, generate reports, troubleshoot issues, improve onboarding, and communicate important account or service updates.

Sharing

We do not sell dealer business records. Data may be processed by service providers that help operate the app, such as Supabase, Paddle, RevenueCat, Apple, Google, PostHog, Firebase, DeepSeek, OpenRouter, Microsoft (speech-to-text through OpenRouter), hosting providers, and email or support tools. Payment card details entered in Paddle Checkout are handled by Paddle and are not stored by Car Dealer Tracker. Data may also be disclosed when required by law or to protect the app, users, or service integrity.

Data retention and deletion

Business records are kept while your account is active or as needed to provide the app. You can request deletion of account data by using the in-app account deletion flow where available or by following the instructions on the data deletion page.

Contact

For privacy questions or deletion requests, contact hello@cardealertracker.app.

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